We didn’t want to say anything, but you looked a little confused... 

Don't worry, we're here to help!

Have a look at our FAQ's below.

Frequently Asked Questions

Our Awesome Bamboo TP 

Is your TP 100% Bamboo? 

You bet your butt it is! We’re talking responsibly sourced, 100% premium, tree-free, plastic-free, 3-ply bamboo toilet paper.  Get ready for the ultimate clean wipe experience!

Why is Bamboo TP better than Tree TP? 

We don't think it makes sense to keep chopping down forests for something as basic as toilet paper, especially when there is an awesome alternative like bamboo out there. It’s not necessary to disrupt animal habitats or harm our environment for our daily wipe. We're offering a logical solution that is practical, and benefits both our planet and our lifestyles.  

Bamboo is the perfect choice to maintain the premium quality you want, while being affordable and eco-friendly. Take a look at our "Why Bamboo Rocks" page to find out exactly why Bamboo is the logical choice for TP!

Tell me about your PLY?

All our Bamboo TP is 3-ply, and we wouldn’t think of giving you less! We want you to have the quality and softness you love, and a roll that keeps rolling to last you longer.

How many sheets do you have per roll? 

Our TP has 300 sheets of lush 3-ply bamboo softness per roll, and because bamboo is super absorbent and strong, you’ll start to notice that that each roll lasts a little longer than your usual tree tp.

Does your TP contain inks, scents, or dyes? 

NOWAY! Never! Did you seriously even need to ask that?

Is your TP suitable for sensitive skin? 

Our 100% Bamboo TP is hypoallergenic, and no bleach, dyes, inks, or scents here - just pure, unadulterated TP goodness. Gentle for everyone, because your delicates deserve the very best!

Is your TP biodegradable and septic tank safe? 

Absolutely! Our Bamboo TP is biodegradable and septic tank friendly (your plumbing will thank you).  In fact, because of its short fibers and composition, bamboo toilet paper naturally breaks down much faster than tree TP or recycled TP (which can sometimes take years to decompose).

Do you bleach your TP? 

We use a process called TCF, which means Totally Chlorine Free! This is the best process out there, completely eliminating dioxin pollutants, which means safe for you AND the environment. 

Some companies will tell you that it is too expensive, and therefore not necessary. We have spared no expense on our part to bring you the best, while keeping our product affordable. Because why should you have nasty chemicals rubbing against your skin 7 times a day?! Doesn’t make sense. 

Plus, the TCF process actually adds absorbency and softness to the TP, giving you the most pleasant, luxurious, clean wipe you can get. 

What goes into your packaging? 

Our packaging? Oh, it's just recycled, recyclable, or compostable. All the way to the to core. All materials we use are Eco-friendly and we even use soybean ink. Because we're fancy like that.

What is FSC Certification? 

Our products are FSC certified.

FSC stands for the Forest Stewardship Council – the leader in sustainable forestry, they ensure that guidelines for forestry are “environmentally appropriate, socially beneficial, and economically viable”.  

FSC certification is essential in making certain that the forestry is being managed in a responsible manner, and any manufacturer we work with must be FSC certified. 

Visit www.fsc.org if you’d like to learn more about what they do. 

Our TP Team

Are you an American owned company? 

Yes! We’re an American Owned and Operated company, with offices in both New Jersey and Texas! We are excited to be a bigger part of bettering our planet, starting right here at home, in the USA.

Where is your TP manufactured? 

Currently, the most abundant source of bamboo is in China. We searched high and low to find the highest quality manufacturer that meets and exceeds our expectations, strictly adheres to the FSC standards and our own, and also understands our mission. 

We are in the process of looking to find a way to responsibly grow and source bamboo here in the USA, and we will keep you updated on our findings! 

Shipping, Returns & Guarantees

How long will it take to get my rolls of awesome-ness? 

We offer FREE shipping on all orders! Our standard shipping takes anywhere from 2-6 business days, depending on your location, so don’t wait until you run out to place that next order! 

Better yet, sign up for a recurring subscription and you can easily adjust and select the date each month that you want your Bamboo TP to be shipped. Plus you’ll save 10% off each order.

Subscribe and SAVE, and you’ll never be left high and dry (or wet) again! 

How are returns and refunds handled?

Due to health, safety, and sanitary reasons, we are not able to accept returns on our products. If you are unsatisfied with our toilet paper for any reason, or if you received a damaged product, please contact us at hello@rblifebrands.com, and we will help resolve your issue accordingly.

We do not issue refunds past 30 days after receipt of the product based on delivery confirmation from the shipping carrier, or on large orders of multiple packages. Products are only eligible for refund requests on the first order, and only once for each individual product. Orders with multiple boxes placed for the same product do not qualify for a full refund. In such a case we will only process a refund for one box.

If you have a specific question or issue, please reach out to our TP Happiness team at hello@rblifebrands.com.

What is your Money Back Guarantee?

We want you to be 100% satisfied with your purchase. If for any reason you are not, we will provide a full refund. Please click on our "Refund Policy" section in the footer to see full details and rules on Refunds, Returns, and Cancellations.

Friend Referrals 

Can I refer my friends to try the bamboo TP goodness? 

You bet you can! Even better, both you and your friend will get a $5 discount off your next order with each successful referral.

Click on the "Refer a Friend" section in the footer of this page and let everyone know!

It pays to toilet talk with your pals. 

My Account

How do I sign up for a Responsible Wiper account? 

It's super easy! Just click on the person icon at the top of each age, and then select "Create an Account". Please note, this is different from our Newsletter. An account will help you manage your orders and easily adjust your recurring subscription orders.

Wholesale

How do I get more info on placing a Wholesale order? 

You’re in the right place! Shoot an email to hello@rblifebrands.com, and they will direct your request to the appropriate TP Team member.

Affiliate Program

How do I sign up for your Affiliate Program?

Through our Affiliate Program, your site visitors can shop eco-conscious, tree-free, toxin-free toilet paper. Our Affiliates receive a 10% commission on product with a 90-day cookie duration. So for each person of yours that orders, you will get paid on EVERY order made by that person for 3 entire months. 

If you think you'd be a good fit for our brand, reach out to us at hello@rblifebrands.com and we'll be in touch with more details!

What Our Customers Say

  • 5 Stars Review

    I really do like it!!

    "I honestly had no desire to change from my regular toilet paper brand, but a friend told me to try this, and I really do love it! I never considered making a change to save trees, but it really does make sense. A great product, I will definitely be a returning customer!"

    Jenny M.

  • 5 Stars Review

    Eco-friendly and affordable...

    "I thought bamboo toilet paper would be super expensive, but they clearly have the customer and the planet in mind. It's affordable and it's great quality! Thank you RB Life Brands!"

    Eileen P.

  • 5 Stars Review

    This bamboo tp is good stuff

    "I wasn't sure I'd like it, but it's actually pretty awesome. It's super soft, doesn't leave those annoying tp crumbs after you wipe, seems very durable and doesn't clog my toilet. What more could you ask for. Good stuff."

    Josh S.

Still Have Questions?

Feel free to send your comments to us below, or reach out to us at hello@rblifebrands.com

Our dedicated TP Happiness Team Members are here to help!